About events

Global Government Forum runs regular and one-off events attracting public servants from around the world, with some aimed at top-level civil servants and others at a wider public sector audience.

Events for senior leaders

Our events for senior leaders tend to run in a round table format, bringing together corporate, departmental and functional heads for free-flowing discussions on shared goals and challenges. Agendas are developed in close collaboration with the delegates, who also provide much of the organised content – offering presentations on their own experiences and pulling out lessons for their peers.

Conversations are kept deliberately informal, with civil servants and private sector partners free to explore common problems and explain their solutions. Our aim is to support civil service leaders to build relationships, examine issues, and share ideas in a private space where they can be completely open – returning home with new insights, contacts and opportunities.

Sessions are held under Chatham House rules, and Global Government Forum clears quotes with delegates before publishing event reports. These events are funded by private sector partners, and offered to senior civil servants without charge.

Flagship annual events held in this format include the Global Government Summit and the Global Government Finance Summit.

Events for wider audiences

We also run conferences, offered free of charge to all public servants from around the world. These typically revolve around chaired panel discussions, featuring senior civil servants and private sector partners from a range of countries, and examine topics such as promoting innovation within government.

These events are open to accredited media, and Global Government Forum covers them editorially – publishing news and feature articles without first clearing quotes with the speakers.

Webinars

We run a series of webinars throughout the year offered free of charge to all public servants from around the world. Panels include experts from the public sector, international institutions, think tanks and industry. Our webinar schedule is set out below:


17 June 2020 – Recover and Thrive Regulating Mobility in a Disrupted World

  • Knowledge Partner: Deloitte

18 June 2020 – Developing Immunity: IT Security in the era of remote working

  • Knowledge Partner: Tripwire

24 June 2020 – ‘Levelling Up’ in the era of COVID 19

  • Knowledge Partner: Centre for Public Impact

Panel

  • Dr Nicola Headlam, former Head of Northern Powerhouse, BEIS
  • Chris Murray, Director, Core Cities Group
  • Tim Pitt, former Special Adviser at HM Treasury, Cabinet Office and Ministry of Justice
  • Katie Rose, Programme Manager, Centre for Public Impact
  • Philip Rycroft, former Permanent Secretary, Department for Exiting the European Union

Redistributing the civil service workforce

Panel

  • Steven Boyd, Chief Executive Officer, Government Property Agency, Cabinet Office
  • Ed Griffin, Director of HR Consultancy and Research, Institute for Employment Studies
  • Anna Round, Senior Research Fellow, IPPR North

Meeting the government’s goals on infrastructure provision

Panel

  • Angela Barnicle, Chief Officer for Asset Management and Regeneration, Leeds City Council
  • Maria Machancoses, Director, Midlands Connect
  • Greg McClymont, Assistant Director – Transport and Place, National Infrastructure Commission
  • Tim Wood, Northern Powerhouse Rail Director, Transport for the North

Bringing it all together: service delivery at the Combined Authority level

Panel

  • Professor Vincent Goodstadt, 2070 Commissioner and Vice-President of the Town and Country Planning Association
  • Dave Innes, Head of Economics, Joseph Rowntree Foundation
  • Jonathan Werran, Chief Executive, Localis
  • John Wrathmell, Director of Strategy, Research and Economy, Greater Manchester Combined Authority

8 July 2020 – Manage “The curative power of connectivity: using tech to support public health and economic growth”

Knowledge Partner: Huawei


21 July 2020 – Managing a distributed workforce

Knowledge Partner: Unit4


Panel
  • Michael Keenan, Deputy Minister of Transport Canada
  • Kate Guthrie, Smarter Working Programme Director and Deputy Director for Workplace Experience at the Government Property Agency, UK
  • Alicia dela Rosa-Bala, Chairperson, Civil Service Commission, Philippines
  • Lisa Dodman, Chief People Officer at enterprise software provider Unit4
  • Anthony Gatt, Permanent Secretary, Ministry for Energy and Water Management (MEW), Malta

22 July 2020 – Know your enemy: using data to tackle COVID-19

Using data to drive COVID 19 service delivery

Knowledge Partner: Mastercard

Panel

  • Johannes Jütting, Executive Head, Partnership in Statistics for Development in 21st Century (PARIS21)
  • Liz Lutgendorff, Senior Research Analyst, Government Digital Service, Cabinet Office, United Kingdom
  • Fabrizio Burlando, Executive Vice President for Data & Services, Mastercard
  • Jeni Tennison, Vice President & Chief Strategy Advisor, Open Data Institute
  • Enrique Zapata, Data Intelligence and New Technologies in Government, CAF Development Bank of Latin America

The power of ‘big data’ in addressing COVID 19

Knowledge Partner: Google Cloud

Panel

  • Alistair Campbell, Assistant Secretary – COVID-19 data, Department of the Prime Minister and Cabinet, Australia
  • Ronald Jansen, Chief of Data Innovation & Capacity Branch, Statistics Division, United Nations
  • Mark Palmer, Head of Public Sector, EMEA, Google Cloud
  • Su Lynn Quek, Director, Smart Nation and Digital Government Office, Singapore
  • Francisco Rodriguez, Digital Government Division Head, Ministry of the Presidency, Chile

10 September 2020 – Reset your economy: building a green stimulus package

The pandemic has inflicted huge economic damage around the world: over six months, according to the International Labour Organization, we’ve seen a fall in global working hours equivalent to 400 million full-time jobs. But with crisis comes opportunity – and as governments attempt to revive their stalled economies with stimulus packages worth US$10 trillion in the first couple of months alone, some are taking the opportunity to undertake a more thorough overhaul.

Ploughing investments into public transport, renewable power generation, energy efficiency and electric vehicles, some nations are pursuing ‘green recoveries’ – hoping to restore growth and create new jobs, while hitting carbon emissions targets and retooling their economies around the growth industries of tomorrow. With legacy industries dependent on taxpayers’ support and many green technologies reaching maturity, there has never been a better opportunity to shift decisively into a post-carbon world.

But this approach throws up big questions. Might green recoveries get off the ground more slowly? What mechanisms and strategies would best stimulate sustainable growth? And how can nations reshape their economies without abandoning the communities dependent on carbon-intensive industries? Bringing together senior civil servants, technical professionals and policy specialists from around the world, this Global Government Forum webinar will explore the decisions facing governments as they consider whether to jump-start their stalled economies – or to change the engine of growth.

Panel

  • Laura Altinger, Regional Team Lead for Nature, Climate and Energy, United Nations Development Programme
  • George Dibb, Head of Industrial Strategy & Policy Engagement, UCL Institute for Innovation and Public Purpose (IIPP)
  • Steffen Jenner, Policy Advisor Energy and Climate Policy Unit, Federal Ministry of Finance, Germany

Public servants can register for this free webinar here


15 September 2020 – Adapt to survive: creating more responsive civil services

Knowledge Partner: PA Consulting

Complex, disruptive, globalised change is the new constant – and few civil service leaders can say that their organisations have fully adapted to that reality. Structures and systems built in a more stable world are struggling to address today’s fast-moving challenges, including economic and political turbulence, the impacts of digital technologies, and environmental and public health shocks. If civil services don’t become as adaptable and innovative as the threats and opportunities they face, their ability to meet people’s needs will fall ever further behind the public’s constantly rising expectations.

So how can we create more nimble, flexible and responsive civil services? To name a few of the capabilities required, public bodies must be able to rapidly alter policies, budgets and services; staff need the ability to work seamlessly across organisational, topical and professional boundaries; and systems of recruitment and promotion must carry talented, inventive and collaborative officials to the top. The necessary changes are deep and far-reaching.

It’s one thing to build a new system; quite another to build a system that renews itself. Yet that is the challenge facing public servants. At this GGF webinar, run in association with PA Consulting, civil service leaders from around the world will discuss their work to build adaptability into national governance – exchanging views on what has worked, what has not, and what they learned along the way.

Panel

  • Teoh Zsin Woon, Deputy Secretary (Transformation), Public Service Division, Singapore
  • Alex Richards, Managing Consultant, PA Consulting Group

Public servants can register for this free webinar here


17 September 2020 – Reshaping health and care services

Responding to COVID-19, public servants around the world have moved at unprecedented speed to reform systems and build new services – and nowhere is this more true than in the field of health and care. Collaborating across organisational boundaries, health, local government and civil service staff have reshaped business processes to protect the vulnerable, improve the treatment of coronavirus patients, safely continue essential non-COVID services, and share essential information and supplies.

In some countries, for example, primary care providers have shifted the vast majority of patients to online consultations – protecting both service users and staff from infection. Patient pathways have been radically reformed to separate patients who may have coronavirus from others, and to permit the safe recommencement of elective procedures. And national initiatives have been launched to strengthen supply lines and support local providers.

At this GGF webinar, civil service leaders involved in health and care policymaking and service delivery will explore the unique challenges presented by COVID-19; share their experiences of service transformation; and discuss how central government officials can help prepare their health and care systems for the next stages of the pandemic.

Public servants can register for this free webinar here


22 September 2020 – Protecting staff as they protect the public:
service delivery in the COVID era

Knowledge Partner: Dell Technologies

Citizens have rarely been in such need of assistance from their governments – with millions dependent on new economic stimulus, benefits, medical and public health services, while the pandemic increases demand for many traditional forms of support. But governments must find ways of meeting people’s needs without exposing their own staff to the risk of infection – or they’ll face rising sickness rates, staffing gaps, low morale and, potentially, legal action.

At this free webinar, civil service leaders and technical specialists will discuss the ways in which government bodies can deliver great public services while protecting employees and the public against the risk of infection. For example, digitalising services can reduce the need for office-based case-management and call centre staff, while video-conferencing and service delivery apps minimise meetings with service users. Better use of data can improve the targeting of site and home visits, and segmentation of user groups can cut the risks when direct contact is essential. Covering both the shift to digital services and how to improve safety in face-to-face delivery, the webinar will also consider how to ensure that services are inclusive and accessible to all citizens.

Public servants can register for this free webinar here


29 September 2020 – The role of RPA in COVID-19 response 

Taking on the mundane, repetitive tasks involved in processing transactions, robotic process automation (RPA) technologies enable governments to shorten response times and reduce errors in the delivery of public services. And since the arrival of coronavirus, RPA tools have gained new significance. 

As governments roll out huge stimulus packages to keep economies afloat through the crisis, public servants have come under huge pressure to rapidly process individuals’ and businesses’ applications for much-needed financial support. Handling straightforward cases, RPA can help boost processing rates and free up staff to focus on complex applications.

At this GGF webinar, civil service leaders will explore the applications of RPA in pandemic response measures; discuss what they’ve learned about how best to develop and introduce RPA systems; and consider how the use of RPA is likely to develop across the public sector. Capturing the experiences of civil service leaders from around the world, the webinar will form essential viewing for all those interested in RPA’s potential, its characteristics and its risks.

Public servants can register for this free webinar here


06 October 2020 – Restoring the public finances

For 12 years, governments around the world have worked to plug the holes torn in their balance sheets by the credit crunch and its painful after-effects. In many countries, it’s been an uphill battle: ageing populations require higher spending on public services; flat-lining earnings depress income tax receipts; the shift into a digital world weakens governments’ ability to tax economic activity.

Now a still more costly crisis has arrived, demanding vast levels of public spending as economies stall and tax revenues dry up. How can governments act to restore their public finances, while providing citizens with the services they need?

At this Global Government Forum webinar, senior leaders from civil services, international organisations and expert bodies will discuss how governments can develop the policies, services and reforms that will enable countries to once again balance income and outgoings. What have we learned from our response to the financial crisis? How can civil servants improve efficiency and effectiveness in public spending? How should tax systems be remodelled to fit today’s world? And can nations both close budget deficits, and ensure that this virus – which hits the weakest hardest – doesn’t deepen existing inequalities?

As we move past crisis response, public leaders will be left with a financial hangover: this webinar will explore how to formulate a cure.

Public servants can register for this free webinar here


13 October 2020 – Identity verification and other GAAP programmes


03 November 2020 – Joining up digital delivery 


24 November 2020 – Maintaining supply chains


08 December 2020 – Rebuilding economies and tackling inequality in the post-covid world


15 December 2020 – Commissioning and Deploying New Technologies


26 January 2021 – Project and Programme Management (PPM methodologies; delivering at pace)


02 February 2021 – Public communications and community engagement


09 February 2021 – Staff deployment, team communications and workload management


16 February 2021 – A fair deal for keyworkers and frontline staff


21 February 2021 – Managing data in government


02 March 2021 – ‘Levelling Up’ in the United Kingdom


09 March 2021 – Infrastructure development


16 March 2021 – The future for the civil service estate


23 March 2021 – Workforce and workplace


30 March 2021 – Data, identity and public trust