The role of RPA in COVID-19 response 2


Taking on the mundane, repetitive tasks involved in processing transactions, robotic process automation (RPA) technologies enable governments to shorten response times and reduce errors in the delivery of public services. And since the arrival of coronavirus, RPA tools have gained new significance.

As governments roll out huge stimulus packages to keep economies afloat through the crisis, public servants have come under huge pressure to rapidly process individuals’ and businesses’ applications for much-needed financial support. Handling straightforward cases, RPA can help boost processing rates and free up staff to focus on complex applications.

At this GGF webinar, civil service leaders will explore the applications of RPA in pandemic response measures; discuss what they’ve learned about how best to develop and introduce RPA systems; and consider how the use of RPA is likely to develop across the public sector. Capturing the experiences of civil service leaders from around the world, the webinar will form essential viewing for all those interested in RPA’s potential, its characteristics and its risks.

Public servants can register for this free webinar here